The number of revisions available corresponds to the selected package, and you can request revisions as outlined in your package details. Our commitment is to provide exceptional service, and we'll continue revising until your requirements are met. No extra charges apply if the design concepts remain unchanged, and you can expect your revised design within 48 hours. Any alterations requested post-finalization of logo designs will be treated as a new order and billed separately.
Our refund policy for Flux Art 360 becomes void under the following circumstances:
For clients subscribing to a service bundle, refunds apply solely to the dissatisfactory service, not the entire bundle. No refunds are permissible after 15 days from the date of purchase. Services like Social Media, SEO, Domain Registration, and Web Hosting are non-refundable.
Refunds are not considered once the client approves the design and the website enters development. A money-back guarantee only applies if the initial designs are outrightly rejected by the client. If additional design concepts or modifications are requested thereafter and a refund is sought, Flux Art 360 reserves the right to withhold 33% of the total billing amount to cover incurred service costs.
Please note: Flux Art 360 holds the authority to reject any project or terminate the contract as necessary. Upon receiving a refund, you forfeit any rights to utilize the designs, which become the exclusive property of Flux Art 360. The company maintains full ownership of the designs.
To begin the refund process, please follow these steps:
Once we receive your refund request, we will promptly respond and initiate the process after conducting the requisite analysis.
Upon a successful refund, you relinquish any rights to designs provided by Flux Art 360, as the information will be submitted to Government Copyright Agencies to ensure legal compliance.
We are committed to meeting your needs, with our designers dedicated to surpassing your expectations. Each design undergoes comprehensive research and craftsmanship to ensure superior quality.
Our unlimited revisions policy is designed to achieve your total satisfaction. We strive to exceed your expectations and will continue revisions until you are completely satisfied with your design, per your package terms.
Your entire order will be sent to the specified account on the date specified in the Order Confirmation, accompanied by a confirmation email. The turnaround time aligns with your selected package, with a minimum duration of 2 business days. For urgent orders, please contact our customer support team.
Flux Art 360 meticulously maintains records of finalized designs to ensure accurate files are provided in case of misplaced orders.
Our customer support team operates 24/7 to address your concerns and inquiries anytime. We are dedicated to promptly responding to your concerns.
Flux Art 360 disclaims responsibility for any communication conducted via platforms other than "....@fluxart360.com" or any numbers not officially provided by us on our website. We do not accept liability for damages resulting from contact details not provided by us, assuming full responsibility for information conveyed through our official domains.